Terms and Conditions Relating to the White Calling Licensed Application
terms and conditions apply to the supply to you, the User, of the
Licensed Application (“Licensed Application”) published
by Globecom Services Limited (registered in British Virgin Islands
with registration number 1388976 and whose address is 28 Esplanade,
St Helier, Jersey, Channel Islands, JE4 2QP) (“Globecom”,
“us”, “we” or “our”) and the
subsequent use of the Application to access third party services
accessible via the Licensed Application (“Third Party
Services”). The sole purpose of the application is as
facilitator for you, the User, to share, via various means,
monetary credit uploaded to the Licensed Application from multi
purpose credit vouchers issued by third party approved suppliers,
to friends or relatives of your choosing, allowing them to make
and pay for telephone calls or other approved services. All Third
Party Services available via the Application are designed to
operate with this functionality.
downloading the Licensed Application and using the facility
allowing credit issued by third parties to be transferred via the
Licensed Application to friends or relatives to access Third Party
Services, you agree to be bound by these terms and conditions, and
to be responsible for adherence to any additional terms and
conditions issued by the relevant Third Party Services providers
(together “Terms of Service”). If you do not agree to
the Terms of Service, you may not download or use the Licensed
Application. Globecom and any relevant Third Party Services
provider may renew, modify or amend their Terms & Conditions
from time to time. If you continue to use the Licensed Application
or the Third Party Services you will be deemed to have accepted
agreement, including these Standard Terms and Conditions, is
effective, and a non-exclusive, non-transferable End User License
Agreement is granted to you, and deemed accepted by yourself, when
you download the Licensed Application onto an approved mobile
device from a recognized Licensed Application retailer. The End
User License Agreement is concluded between yourself and Globecom,
and not with the Licensed Application retailer. Globecom are only
responsible for the Licensed Application and the content thereof.
User License Agreement
End User License granted to you, the User, is non-transferable and
only allows you to use the Licensed Application on those devices
approved by the relevant Retailer giving access to the Licensed
Application from which the Licensed Application was downloaded.
represent and warrant that you are not located in a country that is
subject to a US Government embargo, and that you are not listed on
any US Government list of restricted or prohibited parties.
of App Services
is entitled, without any liability, to refuse, restrict, limit,
suspend and/or interfere or interrupt the Licensed Application or
any part thereof, without any notice to you for the repair,
improvement, and/or upgrade of the Licensed Application or for any
of the reasons for termination set forth below in these Terms of
Service. In addition, at any time Globecom may prevent use of the
Licensed Application for any reason including, but not limited to,
fraudulent use patterns, excessive usage, other irregularities and
unlawful use identified by itself or by a Retailer providing the
are solely responsible for providing any maintenance and support
required in respect of the basic operation of the Licensed
Application. By accepting these Terms & Conditions you
acknowledge that the Licensed Application Retailer has no
obligation whatsoever in this regard.
to Third Party Services
will try to ensure that you can connect to Third Party Services but
sometimes this may be affected by things we cannot control, for
example the weather, interruptions to services from suppliers and
faults in other IT networks. Certain Third Party Services may be
suspended from time to time and we do not have to give you notice
of this suspension.
use of Third Party Services accessible via the Licensed Application
may also be subject to terms and conditions of use issued by the
relevant Third Party Services provider and you and your friends and
relatives should check with the Third Party Services provider for
their latest terms and conditions of use before accessing such
copyright, trademarks, patents and other intellectual property
rights in any material or content (including without limitation
software, data, applications, information, text, photographs,
music, sound, videos, graphics, logos, symbols, artwork and other
material or moving images) constituting the Licensed Application
are either owned by Globecom or have been licensed to Globecom by
the rights owner(s). All rights are expressly reserved.
acknowledge that in the event of any third party claim that the
Licensed Application, or your use thereof, infringes that third
party’s intellectual property rights, we and not the Licensed
Application retailer are solely responsible for the investigation,
defence, settlement and discharge of any such claims.
Licensed Application is made available to you provided that you
comply with the following, otherwise the Licensed Application will
is only used with equipment approved for use by the Licensed
Application retailer (and which have not been lost or stolen) and
all relevant laws and rules are followed;
is not used in any manner that could damage, disable, overburden,
or impair any Globecom server, or the network(s) connected to any
Globecom server, or interfere with any other party’s use and
enjoyment of the Licensed Application;
provide information reasonably asked for and you do not give any
and protection of your Personal Information
refer to the White Calling App Privacy Notice for details of terms
and conditions relating to the disclosure and protection of your
personal information (LINK)
mobile service provider may charge you for accessing and using the
Licensed Application, and you or your friends and family for Third
Party Services accessible via the Licensed Application; we
recommend that you and your friends and family check with your
supplier before using this product.
acknowledge that the Licensed Application retailer, to the maximum
extent permitted by law, has no warranty obligations whatsoever
with respect to the Licensed Application.
does not make any express warranty regarding the Licensed
Application and disclaims any implied warranty, including any
warranty of merchantability, satisfactory quality, or fitness for a
particular purpose. Globecom will not be liable for any disruption,
defects, delays, eavesdropping or other omissions in any Third
you become aware of unauthorised use of the Licensed Application
you must notify us immediately and ask us to suspend your account.
You are responsible for all costs incurred until the Licensed
Application is suspended.
are only liable to you as set out in this agreement. We have no
other duty or liability to you.
the avoidance of doubt, you hereby acknowledge that Globecom, and
not the Licensed Application Retailer, are responsible for
addressing any claims relating to the Licensed Application and use
thereof, including but not limited toany
claim that the Licensed Application fails to operate as described
or conform to any applicable legal or regulatory requirement; and
in the case of paragraph 12.6, our entire liability to you for
something we or anyone who works for us does or does not do will be
limited to the amount actually paid by you to us for the Services
in the 6 month period prior to the date of the event giving rise to
the relevant claim, subject to a maximum of £1,000 for one
incident, or £2,000 for a number of incidents within any 12
month period, or whatever limit is permitted by applicable law,
whichever is the higher.
are not liable to you in any way for any loss of income, business
or profits, or for any loss or damage that was not reasonably
foreseeable at the time you entered this agreement. We are not
liable to you in respect of the products or services you order from
other companies using the Licensed Application.
will not be liable to you if Third Party applications cannot be
accessed because of something beyond our control
in this agreement shall exclude or restrict Globecom’s
liability for death or personal injury resulting from the
negligence of Globecom or its employees.
section will apply even after this agreement has ended.
may suspend or disconnect the Licensed Application when any of the
following occur, which may be without warning:-
Licensed Application breaks down or needs maintenance;
do not, or someone who uses the credit provided to them through
your Licensed Application, does not keep to the conditions of this
agreement, or any other agreement with us;
or anyone who uses the credit provided to them through your
Licensed Application, damages the Licensed Application or puts it
at risk, or abuses or threatens our staff;
are required to comply with an order, instruction or request of
any government body, any emergency service organisation, or any
other person or organisation with the appropriate authority; or
Licensed Application is not used for 180 days or such longer
period of time as we decide.
can cancel this agreement immediately if any of the following
breach any terms and conditions of the Licensed Application; or
service has been suspended or disconnected under section 13.
can cancel this agreement at any time for any reason and we will
action such cancellation within 5 working days.
this agreement is cancelled your Licensed Application will be
disconnected and you will not be able to use the Application.
make every effort to ensure that you are happy with the level of
service that you receive from us. If you have a question or comment
about any aspect of the Licensed Application, please contact us
may also contact us in writing at White Calling Customer Services,
Unit 214 Lomeshaye Business Village, Turner Road, Nelson,
Lancashire, BB9 7DR, UK or via phone on +44 (0)330 001 1384.
received by Globecom may be monitored and recorded. This may be
done to improve the service that is provided, to ensure compliance
with practices and procedures and where, for example, a contract is
entered into by such call, the recording will provide evidence of
may not assign or delegate or otherwise deal with any of your
rights or obligations under this Agreement without the express
written consent of Globecom, such consent not to be unreasonably
withheld. Globecom shall have the right to assign or otherwise
delegate all or any of its rights and obligations under this
Agreement to any other person.
agreement is governed by the laws of Jersey and is subject to the
jurisdiction of the Jersey Courts.
and promotional codes are typically valid for 7 days. Specific
terms and conditions applicable to any given offer will be detailed
within the Licensed Application or can be obtained via the details
provided in paragraph 15.2. Globecom reserves the right to withdraw
offers and promotions at any time, and without notice. The decision
on whether to apply an offer or remove an offer from an account is
entirely at the discretion of Globecom.
Agreement represent the entire agreement between you and us in
respect of the use of the Licenced Application and supersedes all
prior offers, contracts, agreements and representations. The Terms
and Conditions supersede all promises made to you by our client
services agents, representatives or employees. If any part of the
Terms and Conditions is found invalid, the rest of the Terms and
Conditions remain enforceable.